We provide telemarketing sales training & also write scripts for call centers.

Tele-Sales Training

Inbound Sales and Retention Training Outbound Tele-Sales and Tele-Marketing Outbound Business to Business Sales Account Management Training Collections - A Soft Selling Skill Inbound Up Selling and Cross Selling Advanced Sales Training - Behavioral Style Selling Train the Trainer in McKee Consulting Techniques Customer Service Center as a Profit Center

The Positive Coach Approach Training Course Positive Communications Workshop

Customer Service Training

Customer Service Relationship Training Handling the Upset Customers and Difficult People Brilliant on the Basics of Customer Service and Telephone Etiquette Customer Service Center as a Profit Center

Advanced Training/Certification

Train the Trainer Course in LAMA© Technique for Communication The Positive Coach Approach - Certification Program Behavioral Style Selling Mentoring and Communication Techniques for Managers

Training Materials

Videos Slide Shows

Books

The Positive Coach Approach Script Writing for Effective Telemarketing Maximizing Customer Contact

Testimonials Partial Client List

ON-DEMAND Courses with CRMXCHANGE Live Webinars Private Lessons and Webinars

Articles Slides Tips Newsletters FREE TTI PROFILE

Welcome to McKee Consulting!
The Call Center Training Company

Our Sales Training and Coaching Programs are custom designed to meet specialized needs of your company and your sales campaign. Motivational, Inspirational and Technical Sales Skills Training is our specialty. Our training programs are presented in an entertaining style that trainees readily embrace and retain.

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